Ron Miller of TechCrunch highlighted some key milestones for Scope AR in his recent article:
ScopeAR, a graduate of the Y Combinator Summer 2015 class, came to the augmented reality game very early, launching in 2011 when there was very little hardware and most people didn’t understand the technology. But it has managed to hang around long enough for the market and the hardware to finally catch with the founders’ vision of using AR as an advanced training tool in the enterprise.
Venture Beat released an article this week on how Remote AR now
supports ARCore, with contributions from Scope AR’s Scott Montgomerie.
Here are some highlights:
Know your security needs
Today’s AR solutions are sophisticated enough to meet
existing security protocols, it’s a matter of finding an AR partner that
values your security needs as much as you do in order to navigate
emerging needs together.
This is a whole new industry; there are no workplace
standards or certifications for AR yet. It’s up to chief information
officers to make sure the technology they’re implementing has the proper
vetting. Many Fortune 500 companies are already blazing this trail with
the support of AR technology providers who have also made security a
priority.
Be device-agnostic
The important thing to remember is that today’s entry-level
AR solutions won’t necessarily be what your business needs tomorrow.
There will come a day when the cost of AR-specific hardware comes into a
range where the benefits of upgrading outweigh the cost.
To future-proof your AR integration, be sure to choose a
development partner who can create content for you that someone can
adapt to any platform — both the preferred ones of today as well as
those of the future.
Keep it simple, scalable
No single member of your team is going to be an expert on
everything. By utilizing tools that allow anyone to be a creator, you’ll
be able to refine, implement, and deploy best practices as processes
change and new elements are introduced. If a single change in your
process requires an invoice and a timeline to your AR partner, it’s time
to think about switching to a content-first strategy.
Understand workforce perception
There is a growing concern among today’s workforce that new
technologies are going to lead to unfathomable job loss. “If AR can
lead to a 30 percent improvement in job efficiency,” they may ask, “will
it lead to a 30 percent reduction in staff?”
For the adoption of AR to be successful, it’s imperative that you breach the workplace culture barrier to communicate the value that AR brings to the business and the team. Efficiency doesn’t inherently mean fewer workers; it can also mean fewer mistakes. Everybody benefits from a better and safer job.
Kevin Carbotte from Tom’s Hardware released an article this week on how Remote AR now supports ARCore. Here are some highlights:
Scope AR continues to improve the Remote AR augmented reality technical assistance platform. The company today announced that it adopted Google ARCore 1.0 to extend the capabilities of Remote AR to a much wider range of devices, which means enterprise customers can now use Scope AR’s advanced tech support tools without deploying specialized hardware.
Scope AR’s Remote AR application is a handy tool for live, on-site
technical assistance. With a connected device such as a tablet,
smartphone, smartglasses, or AR headset, service technicians can start a
live video chat with an off-site expert who can then guide them through
unfamiliar procedures or troubleshoot problems. Remote experts can also
draw and add 3D content in real-time to give technicians more context
to make educated repairs.
Remote AR is now almost completely platform agnostic. The software runs on Android and iOS devices, still supports Tango devices, and runs on Windows Surface devices. Scope AR also introduced support for Microsoft HoloLens and ODG’s R7 Smartglasses.
Montgomerie said he is also keeping a close eye on Magic Leap, but he
doesn’t expect enterprise customers to adopt the Magic Leap One headset.
The ARCore-enabled version of Remote AR is available today, and all existing license holders should have access automatically.
In 2017, we saw a turning point for
augmented reality (AR). Gone are the days where AR was simply a
buzzworthy topic following on the heels of virtual reality (VR). In
fact, IDC forecast AR and VR revenues will likely total $9.1 billion this year. Additionally, the firm expects AR/VR sales to increase nearly 95
percent in 2018 to reach $17.8 billion. The majority of that spending
is expected to be done by businesses. According to an IDC press release,
“The commercial sectors will represent more than 60 percent of AR/VR
spending in 2018 and grow to more than 85 percent of the worldwide total
in 2021.”
It’s clear enterprise companies are now seeing the real value in AR and seizing opportunities to leverage its capabilities to more easily share knowledge across their organizations. This got us thinking about the year ahead and what’s really driving the proliferation of augmented reality. Here are the top three trends we see driving the AR industry in 2018:
1. New industries adopting full-scale AR
As equipment becomes more complicated,
technicians may not have the knowledge or resources to fix problems in a
timely manner, and those with the expertise are often hours or days
away. This leaves an enormous gap in expertise. Organizations are
looking to find a way to put their expert knowledge where they
need it, when they need it. Existing communication tools and workflows
aren’t cutting it in today’s modern workplace, The good news? AR has the
potential to be the answer. While the industry is seeing some benefit
from things like video calling and tablets loaded with PDFs, these gains
pale in significance next to the potential of AR.
In industries such as utilities, telecoms and manufacturing, where enterprise organizations have a large, distributed workforce of remote workers, the value of AR is already being realized. Being able to scale organizational expertise through remote support is key in an industry where veteran workers are reaching retirement age. With augmented reality, non-technical workers can create highly interactive instructions, training materials or service and support documentation, streamlining the process for new and existing employees. We are also starting to see industries like healthcare and education leverage these capabilities. There are already healthcare companies, for instance, building AR tools that can be used in the operating room for surgical training. Teachers, on the other hand, can use augmented reality to create more immersive and collaborative learning experiences in the classroom.
2. AR will increasingly become more present in consumers’ daily lives
Pokemon Go received a lot of
buzz in the media and it drew a lot of attention from technology
leaders, but it all seemed to be a flash in the pan. In 2018, we will
see enterprise companies build on that momentum and increased consumer
interest in leveraging AR to make tasks in their daily lives easier. In
other words, we will see businesses of all shapes and sizes using AR in
order to create more valuable relationships with customers.
There’s more to AR than gaming or adding stormtroopers to live photos. SMBs, in particular, can leverage AR-based collaboration tools to explore the use of this technology with their customers. One excellent example of this is “see what I see” support. An auto repair shop, for instance, can leverage live video-calling solutions so a mechanic can walk a consumer through the repairs needed on the customer’s vehicle, drawing on the real-world view to highlight or circle the exact parts that are broken.
3. Augmented Reality will eclipse Virtual Reality
Most new technologies receive a
considerable amount of publicity when they are first introduced. VR was
hyped extensively until the industry saw poor headset sales and
investment interest dried up. Unlike VR, however, many tech industry
leaders – including Amazon, Facebook, Google, Apple and Microsoft – are
investing heavily in AR hardware, software and tools. Frameworks like
ARKit and ARCore have made it easier than ever to create meaningful
content.
With solutions like WorkLink, employees with no prior coding knowledge can develop simple, engaging instructions leveraging augmented reality – what we like to call “smart instructions.” Employees can use wearables such as HoloLens headsets or even their smartphones to view 3D computer generated imagery overlaid on top of the real world. Picture a construction worker who can repair a piece of machinery by simply holding up his phone and seeing step-by-step instructions. Interactive instructions like these have the power to make enterprise workforces more efficient than ever.
So what’s next in 2018?
AR has already shown tremendous value in terms of enterprise use-cases. Enterprise organizations will be looking for solutions that are future-proofed and designed to work with their existing systems. Companies that invest early in an AR strategy will be able to better serve their customers and stay ahead of their competition.
What other trends will drive augmented reality in 2018?
David Kariuki at Hypergrid Business released an article this week about Apple’s New Phones, and some apps that you should try with their new capabilities.
Remote AR is listed as one of these apps, with David mentioning that
“applications developed with ARKit such as Scope AR are easy to use and
users do not need any training and much time to understand how it works,
which could increase adoption.”
This week in TechTrends’ Construction Executive, Scope AR President David Nedohin explains how AR will impact the design and construction of commercial buildings.
Some highlights:
“The construction industry has quickly become one of the breakout success stories for applications in augmented reality (AR). The construction space is ripe with opportunity to take advantage and be a leader in the adoption of AR.”
“During the construction process, every attempt is made to improve efficiency from saving time, reducing waste and improving safety. With AR-based tools, everyone can be an “expert” by ensuring that they have best practices and expert knowledge in front of them at any stage of the project.”
“Using an AR platform, construction companies can also leverage built-in analytics to capture various data points such as timing information around how long it takes to perform a single step or a procedure overall, as well as checklist verifications, images, videos and measurements.”
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