Scope Technologies US Inc. (“Scope AR”) Privacy Policy

Last Updated: Aug 19, 2025

1. Introduction
Scope Technologies US Inc. ("Scope AR") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes our practices for collecting, using, disclosing, and protecting your personal information when using Scope AR's apps and websites. By using our services, you agree to the practices outlined in this policy.

2. Data We Collect
We collect information when you interact with our apps and websites. This includes:

  • Personal Information: Name, company name, email address, phone number, and other identifiers when you create an account or contact us.
  • Usage Data: Information about your interaction with our apps and websites, including:
    • Device and Browser Information: IP addresses, device information, browser type, and information sent by your browser or device.
    • App and Website Activity: Pages visited, actions performed, the page that led you to our website, search terms, location, screenshots, videos, annotations, call data, crash reports, and content analysis using techniques such as machine learning.
    • Cookies and Tracking Technologies: Cookies, web beacons, and similar technologies to understand user behavior and improve our services.

3. How We Use Your Data
We use your data to:

  • Provide Services: Register your account, process transactions, and provide customer support.
  • Improve Our Services: Analyze how users interact with our websites and apps, troubleshoot issues, and conduct data analysis.
  • Marketing and Communication: Send information about our products, services, promotions, and events, subject to your preferences. You may opt out of these communications at any time.
  • Legal Obligations: Comply with regulatory requirements or enforce our agreements.

Purpose/Activity

Type of data

Lawful basis for processing including basis of legitimate interest

To register you as a new customer

(a) Identity (b) Contact

Performance of a contract with you

To process and deliver your order

(a) Identity (b) Contact (c) Financial (d) Transaction (e) Marketing and Communications

(a) Performance of a contract with you (b) Necessary for our legitimate interests (to recover debts due to us)

To manage our relationship with you

(a) Identity (b) Contact (c) Profile (d) Marketing and Communications

(a) Performance of a contract with you (b) Necessary to comply with a legal obligation (c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our services)

To enable you to partake in a prize draw, competition or complete a survey

(a) Identity (b) Contact (c) Profile (d) Usage(e) Marketing and Communications

(a) Performance of a contract with you (b) Necessary for our legitimate interests (to study how customers use our services, to develop them and grow our business)

To administer and protect our business, Website and App

(a) Identity (b) Contact (c) Technical

(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganization or group restructuring exercise) (b) Necessary to comply with a legal obligation

To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you

(a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications (f) Technical

Necessary for our legitimate interests (to study how customers use our services, to develop them, to grow our business and to inform our marketing strategy)

To use data analytics to improve our website, services, marketing, customer relationships and experiences

(a) Technical (b) Usage

Necessary for our legitimate interests (to define types of customers for our services, to keep our Website and App updated and relevant, to develop our business and to inform our marketing strategy)

To make suggestions and recommendations to you about services that may be of interest to you

(a) Identity (b) Contact (c) Technical (d) Usage (e) Profile

Necessary for our legitimate interests (to develop our services and grow our business

4. Legal Bases for Processing
We process your data under the following legal bases:

  • Performance of a Contract: Processing your data is necessary to fulfill a contract you have with us or take steps at your request.
  • Legitimate Interests: We use data to manage and improve our services, provided our legitimate interests are not overridden by your rights.
  • Consent: For marketing or data sharing that requires consent, you can withdraw your consent at any time.

5. Data Sharing
We may share your personal information with:

  • Service Providers: Companies that provide services such as hosting, customer support, and marketing on our behalf.
  • Within the Scope AR Group: For business purposes consistent with this Privacy Policy.
  • Legal and Safety Purposes: When required by law or to protect the safety of our users and the public.

We will not sell or share your personal information with third parties for their independent marketing purposes without your explicit consent.

6. International Data Transfers
Your personal information may be transferred across national borders, including to Canada and the United States. We take steps to ensure appropriate protections are in place for international data transfers.

7. Your Rights
You have certain rights regarding your personal information:

  • Access and Correction: Request access to or correction of the personal information we hold about you.
  • Deletion: Request deletion of your personal information, subject to applicable laws.
  • Objection and Restriction: Object to or request restriction of certain processing activities.
  • Data Portability: Request a copy of your information in a structured, machine-readable format.

To exercise these rights, please contact us at [Insert Contact Information].

8. Cookies and Tracking
We use cookies to enhance your experience. You can control or disable cookies through your browser settings. For more details on how we use cookies, please see our [Cookie Policy].

9. Data Security
We use appropriate administrative, technical, and physical measures to protect the personal information we collect. However, no method of transmission over the Internet or method of storage is completely secure.

10. Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. Retention periods may vary based on regulatory requirements or our contractual obligations.

11. Automated Decision-Making
Certain features of our apps may involve automated decision-making or profiling. You have the right to object to this processing if it significantly affects you.

12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, and other factors. Updates will be posted on our website, and the "Last Updated" date will be revised accordingly.

13. Contact Us
If you have questions about this Privacy Policy or want to exercise your rights, please contact us at  support@scopear.com or for specific GDPR requests, fill out this form: GDPR Request.

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