Scope AR Official Statement on Hololens 2 and Wearables in 2025

We understand the recent news regarding Microsoft’s plans for the HoloLens 2 may have raised concerns. At Scope AR, we are deeply committed to ensuring your success, and we want to reaffirm our unwavering support for the HoloLens platform. We will continue to release meaningful software improvements to our HoloLens application, ensuring that your current deployments remain impactful, cost-effective, and capable of delivering strong returns on investment, while keeping a watchful eye on Microsoft’s December 2027 end-of-support timeline to help you plan for necessary transitions.

We also recognize the rapidly evolving nature of the XR space, and we see this as an opportunity to drive the next wave of innovation. Excitement continues to build for AR, as players like Apple, Google, and Meta continue to push the boundaries of what’s possible. Additionally, we are actively collaborating with companies like Qualcomm on their XR2 chips to help build a thriving new ecosystem of AR devices for the enterprise market. These advanced devices are expected to start hitting the market in 2025, and we’re working with strategic partners to ensure they meet the high standards of user experience, performance, comfort, and security that you expect.

At Scope AR, we are in a unique position to help influence the development of this new generation of devices, and we will leverage our deep experience and the sophisticated use cases of our customers to shape future hardware addressing your most critical needs. This means that your investment in AR is not only protected but will evolve alongside the most advanced solutions in the market.

As always, we are here to help you navigate this transition. We remain fully committed to supporting your AR programs and ensuring that you continue to receive optimal value from your deployments.

Frequently
asked questions

What does Microsoft’s recent statements around HoloLens 2 mean for my current AR deployment?

Microsoft has announced that it will discontinue HoloLens 2 production, with end-of-support planned for December 2027. However, this does not affect the functionality of your current HoloLens devices. Scope AR will continue to release software improvements and updates to our HoloLens applications to ensure your AR deployments remain valuable, cost-effective, and operational for the foreseeable future.

How long will Scope AR continue to support the HoloLens 2?

Scope AR is committed to supporting the HoloLens 2 platform for as long as it continues to deliver value to our customers. While Microsoft will end its support in December 2027, we will ensure our applications remain functional and impactful until then. We will also work with you to plan any necessary transitions in advance of this date.

What should we do to prepare for Microsoft’s 2027 end-of-support?

While December 2027 is still a few years away, it’s a good idea to begin planning for future transitions now. Scope AR will actively monitor Microsoft’s updates and provide you with guidance to ensure a smooth transition to alternative solutions when necessary. We are already working with partners in the AR ecosystem to bring new devices to market in 2025, which we expect to provide a seamless upgrade path.

What new devices should we be considering for future AR investments?

The AR hardware landscape is evolving rapidly. There is no lack of excitement in the space with players like Apple, Google, and Meta pushing forward with innovative devices for the broader market. For the enterprise market, Scope AR is collaborating closely with Qualcomm and other industry leaders to shape the next generation of AR hardware. New devices powered by Qualcomm’s XR2 chipsets are expected to start hitting the market in 2025, and Scope AR is helping ensure these devices meet high standards for performance, comfort, and security. We will be sharing additional hardware partnership announcements in early and mid 2025.

Will Scope AR’s software be compatible with future AR devices?

Yes, Scope AR is designing its software to be AR platform-agnostic. As new devices emerge, we ensure that our solutions will be compatible with the best hardware options, so you can continue to leverage your AR investment and stay at the forefront of innovation.

How does Scope AR plan to support customers transitioning to new hardware?

We are working closely with hardware partners to influence device design and specifications that meet the needs of our sophisticated customer base. As new devices become available, we will help you evaluate the best solutions and provide support for transitioning your applications and workflows to new platforms seamlessly.

How can we ensure that our AR investments are protected in the long term?

Scope AR is dedicated to maximizing the ROI of your AR investment. By continuing to enhance our software on the HoloLens 2 and ensuring compatibility with the next wave of AR hardware, we are helping to future-proof your deployments. Our deep involvement with leading technology partners positions us to guide your transition to cutting-edge devices when the time is right.

What should we do if we need additional HoloLens 2 devices before 2027?

While HoloLens 2 devices are no longer being produced, there may still be stock available through certain vendors. We recommend reaching out to your Microsoft or hardware sales representatives to inquire about availability. Scope AR will continue supporting your deployments whether you decide to secure more devices or prepare for future hardware transitions.

Who can I contact for more specific concerns or questions?

For any additional concerns or specific questions about your AR deployment, please contact your dedicated Scope AR customer success representative. We are here to ensure that you continue receiving the highest value from your AR investment.