VRFocus sits down with Scott Montgomerie, CEO and Co-Founder of Scope AR to talk about their application WorkLink. They want to replace paper instructions and badly shot ‘How to’ videos on YouTube.
Scope AR’s collaboration platform, Remote AR, is getting support from Apple’s ARKit in iOS 11.
Kris Oldland, Editor-in-Chief, Field Service News reports from Field Service USA and talks to Scott Montgomerie of Scope AR about the role of Augmented Reality in Field Service.
Product demonstration from the floor of AWE 2015 Exhibit Hall – the world’s largest augmented reality event – presented by Wikitude and AR Dirt.
At Augmented World Expo 2019 (AWE), the premiere augmented and virtual reality conference, we unveiled our upgraded version of WorkLink, a comprehensive AR platform built for the enterprise. WorkLink is the industry’s only knowledge platform that can deliver real-time AR content and work instructions, as well as live video support simultaneously in one application.
With today’s announcement, we’ve made it easier than ever for anyone to become an expert with the support of AR. WorkLink previously allowed users to quickly create AR content and connect to the knowledge they need with step-by-step work instructions and live support. With the addition of session recording to WorkLink, workers can now easily document their experience too. This ensures that the expert training and support delivered during live video calls isn’t lost when a user hangs up, but instead become shareable, repeatable assets for your whole organization to leverage. Why? Your workforce gets critical and accurate knowledge faster — which is particularly essential in scenarios like equipment repairs or maintenance, to ensure rapid diagnosis and minimal disruption to a production line. Subject matter experts and trainers can spend less time covering the same support scenarios and more time adding value to your business.
Check out our announcement for all the new details.
So why should your company be looking at an AR platform like WorkLink? Why shouldn’t you look to a custom-built solution from an AR vendor — or a made-from-scratch deployment developed in-house? Here are three reasons:
1. Platforms are delivery agnostic. They extend across all major AR ecosystems so you’re not chained to a single vendor or OS in a rapidly-evolving landscape. Imagine if you built the AR use case for your business on one of the first pairs of AR glasses. As many of you will see at AWE 2019, our industry is now generations beyond that in terms of performance, experience, and usability. You don’t want to get locked into a single ecosystem. Find a platform that extends across all major headsets, mobile devices and operating systems so that today’s AR content can be projected on tomorrow’s devices.
2. A platform can ensure critical knowledge won’t be lost. You want to ensure training and support sessions become sharable, repeatable assets. Shared knowledge shouldn’t be a one-off conversation or session. If a technical assembly session helped one field technician, the odds are very good it could help everyone else doing that task. It’s no longer solely an AR-enhanced support or training scenario. Our new session recording functionality transforms real-time knowledge into a reusable asset that can be accessed and shared by your teams across the globe. This is particularly important in an seasoned workers where employees with a career’s worth of expertise are retiring and walking out the door with valuable knowledge.
3. A platform can help you build a knowledge repository. Institutional memory carries tangible value for your business. The expertise held by your company’s career engineers and master technicians needs to reach your new-hires. You need to invest in knowledge management to ensure that the expertise that steers your business is not lost when someone leaves — or when the robots join your builders on the assembly line. Start building a knowledge repository that gives you the ability to capture and share the expertise specific to your business. AR is ideal for teaching someone how to perform specialized tasks or solve complex problems virtually hands-on. Find a platform that helps you create content (either pre-built or on the fly) and establish links between your experts and your future workforce.
Company adds session recording to its industry leading AR knowledge platform and announces continued enterprise customer growth with Becton Dickinson and Lockheed Martin
SAN FRANCISCO and SANTA CLARA, California, May 29, 2019 — Scope AR, the pioneer of enterprise-class augmented reality (AR) solutions, today launched at Augmented World Expo 2019 (AWE) an upgraded version of its highly-touted WorkLink platform. With the addition of session recording, WorkLink becomes the industry’s only AR knowledge platform to offer real-time remote support, access to AR work instructions and the ability to record sessions simultaneously in one application. With this, workers can now easily capture, retain and share knowledge like never before. Scope AR also announced new enterprise customer, medical device manufacturer Becton Dickinson, as well as expanded use of its integrated AR platform with Lockheed Martin.
“This is an exciting time for the AR industry. Adoption is growing and expectations among users are shifting towards more comprehensive, enterprise-ready solutions,” explained Scott Montgomerie, CEO of Scope AR. “With the latest WorkLink platform, we’ve added even more ways for workers to collaborate and quickly get the knowledge they need to successfully do their jobs. With the addition of session recording, businesses can now better capture and retain knowledge for future use and training purposes, while taking compliance, quality assurance and accuracy to the next level.”
The updated WorkLink platform can be customized with varying sets of functionality depending on customers’ needs. It can also be deployed across all major platforms and select industry wearables so organizations can use their device of choice. The platform is built to help make anyone an instant expert with seamless access to a variety of features including:
Beyond its latest product innovations, Scope AR has also experienced continued customer acquisition and growth on the heels of its $9.7 million Series A funding round in March 2019. Becton Dickinson, an American medical technology company that manufactures and sells medical devices, instrument systems and reagants, is the newest addition to the company’s already impressive client roster. Becton Dickinson will use WorkLink at the company’s Automation Center for Enablement to deliver AR instructions across the organization.
Additionally, Lockheed Martin is now expanding its use of Scope AR’s technology after its highly successful implementation of WorkLink to improve workforce training and spacecraft manufacturing procedures. They are now deploying Scope AR into all four of their business units across a broad variety of use cases.
Lockheed Martin’s Emerging Technologies Lead Shelley Peterson added, “Creating AR work instructions with WorkLink has enabled our Space team to reach unprecedented levels of efficiency and accuracy, as well as reduced manufacturing training and activity ramp-up time by 85%. Scope AR’s platform has proven to be so valuable that we have expanded our AR adoption into even more manufacturing applications within the Space division, as well as leveraging the technology in other areas of the business.”
The next-generation of the company’s WorkLink platform is available immediately, and attendees of AWE 2019 can see a demonstration of the new platform at Scope AR’s booth #213. For more information on the upgraded WorkLink application visit: https://www.scopear.com/solutions/worklink-platform/
About Scope AR
Scope AR is the pioneer of enterprise-class augmented reality solutions, delivering the industry’s only cross-platform AR tools for getting workers the knowledge they need, when they need it. The company is revolutionizing the way enterprises work and collaborate by offering an integrated AR platform that provides more effective and efficient knowledge-sharing to conduct complex remote tasks, employee training, product and equipment assembly, maintenance and repair, field and customer support, and more. The company’s device-agnostic technology supports smartphones, tablets and wearables, making it easy for leading organizations like Boeing, Toyota, Lockheed Martin, Honeywell, Assa Abloy, GE and others to quickly scale their use of AR to any remote worker. The company was founded in 2011 and is based in San Francisco with offices in Edmonton, Canada.
Media Contact:
Brittany Edwards
Carve Communications for Scope AR
Email: scopear@carvecom.com
Phone: 210-382-2165